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Warranty

TOGU Warranty Document

 

All TOGU UK products are guaranteed to be free of manufacture default at the time of purchase. If there are any problems with the product please contact TOGU UK within 7 days of purchase. Selected TOGU UK products carry a 30 year guarantee. Please read this document carefully to ensure that the product warranty is correctly activated. Failure to do so will not activate the warranty and the product will not be covered under this agreement. Please print this document and fill in the required details and send it together with the sales receipt to the address or email provided. To activate your warranty you must send back the form within three months from the date of purchase together with the sales receipt. 

 

Declaration of Warranty: TOGU Germany offers a 30 year guarantee (valid from the date of purchase) against any product defects including material or production failures on specific products. This warranty is only valid for the end consumer. 

 

Exclusions:  Damage caused by inappropriate use, failure to follow the instructions provided, damaged caused by an accident, neglect, misuse or normal wear and tear. 

 

Where a product is out of stock, TOGU UK reserves the right to replace the product with a similar comparable product or a different colour. 

 

If you wish to replace a product covered by this guarantee, please return the defect product within three months after discovering the defect to: TOGU UK Limited, Michael Pearson West Building, 2 Oakwood Drive, Loughborough, Leicestershire, LE11 3QF, UK

  

Warranty Registration Form

Return this form together with the sales receipt to the address provided

 

 Product Name: ____________________________Product Code:____________________________

 

Place of Purchase:_____________________Date of Purchase:        dd   /   mm   /   yyyy

 

First name:____________________________Surname:  ____________________________

 

Address:_________________________________________________________________________

 

_________________________________________Post Code:____________________________

 

Email: ____________________________Phone:____________________________

 

 

PLEASE INCLUDE THE ORIGINAL SALES RECEIPT WITH THIS FORM 

 

Mark this box if you do not wish to receive special discount offers from TOGU UK 

 

A warranty registration can only be confirmed within 3 months of buying the product. The general terms and conditions apply to your TOGU UK product as stated on the TOGU UK website www.toguuk.com

Return this form to:  TOGU UK Ltd, Michael Pearson West Building, 2 Oakwood Drive, Loughborough, Leicestershire, LE11 3QF, UK or alternatively send a scanned copy of this form to info@toguuk.com